Ticket Buyers – Attendee Access

Account & Access

• How do I sign up as a community member or event attendee?
• How do I log in if I already bought a ticket or joined a group?
• How do I reset my password?
• Can I update my profile details (name, email, phone, preferences)?

Tickets & Registrations

• How do I buy a ticket for an event?
• What payment methods can I use to buy tickets or memberships?
• Will I receive a confirmation email and e-ticket/QR code after purchase?
• How do I access or download my ticket again if I lost the email?
• Can I transfer my ticket to someone else?
• How do I request a refund or cancel my ticket?

Community Membership Buyers

Membership Access & Subscriptions

• How do I join a paid or free membership group?
• How do recurring subscriptions work for memberships?
• How can I update my payment method for membership renewals?
• How do I cancel or pause my membership?